1. Agreement to Terms
By accessing or using Make It Lit's services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using our services.
2. Description of Services
Make It Lit provides digital solutions including:
- Website development and design
- Mobile application development
- AI automation and chatbot solutions
- E-commerce platform development
- Digital marketing and SEO services
- Workflow automation and CRM setup
- Technology consulting
3. Project Process and Timeline
Project Initiation
All projects begin with a consultation to determine scope, requirements, and pricing. A written agreement outlining project details, timeline, and costs will be provided before work begins.
Payment Terms
- 50% deposit required before project commencement
- Remaining balance due upon project completion
- Monthly payment plans available for larger projects
- All payments are non-refundable once work has begun
Timeline and Deliverables
Project timelines are estimates based on scope and complexity. Delays may occur due to:
- Client feedback and revision requests
- Scope changes or additions
- Third-party service dependencies
- Technical complications
4. Client Responsibilities
Clients are responsible for:
- Providing accurate project requirements and content
- Timely feedback and approval of deliverables
- Payment according to agreed terms
- Providing necessary access to accounts and platforms
- Ensuring legal rights to all provided content
- Testing and acceptance of completed work
5. Intellectual Property
Client Content
Clients retain ownership of all content, logos, and materials provided to us. By providing content, you grant us permission to use it for your project.
Developed Work
Upon full payment, clients receive ownership of:
- Custom code developed specifically for the project
- Design elements created for the project
- Project-specific documentation
Excluded from Transfer
- Third-party software and licenses
- Our proprietary development tools and frameworks
- General methodologies and business processes
6. Revisions and Changes
Each project includes a specified number of revisions. Additional revisions or scope changes may incur extra charges at our standard hourly rate.
Major scope changes require a new project agreement and may affect timeline and pricing.
7. Support and Maintenance
We provide 30 days of free support after project completion for bug fixes and minor adjustments. Ongoing maintenance, updates, and hosting are available as separate services.
8. Third-Party Services
Our projects may integrate third-party services (payment processors, hosting providers, APIs). We are not responsible for:
- Third-party service outages or limitations
- Changes to third-party terms or pricing
- Third-party service discontinuation
9. Warranties and Disclaimers
We warrant that our services will be performed in a professional manner. However:
- We do not guarantee specific business results or revenue
- Technology performance may vary based on factors outside our control
- We recommend regular backups and security measures
- All work is provided "as is" after the support period
10. Limitation of Liability
Our liability is limited to the amount paid for services. We are not liable for:
- Indirect, incidental, or consequential damages
- Loss of profits, data, or business opportunities
- Damages exceeding the project value
- Issues arising from client modifications to our work
11. Cancellation and Termination
Client Cancellation
Clients may cancel projects with written notice. Cancellation terms:
- Work completed to date will be billed
- Deposits are non-refundable
- Client receives completed work portions
Our Right to Terminate
We reserve the right to terminate agreements for:
- Non-payment or late payment
- Abusive or unprofessional behavior
- Violation of these terms
- Illegal or unethical project requests
12. Confidentiality
We maintain strict confidentiality regarding client information and projects. We will not disclose confidential information except:
- With client written consent
- As required by law
- For portfolio purposes (with permission)
13. Dispute Resolution
Any disputes will be resolved through:
- Good faith negotiation
- Mediation if necessary
- Binding arbitration in Arizona
These terms are governed by Arizona state law.
14. Portfolio and Marketing Rights
Unless otherwise agreed, we reserve the right to:
- Display completed work in our portfolio
- Use project details as case studies
- Reference clients as testimonials (with permission)
15. Force Majeure
We are not liable for delays or failures due to circumstances beyond our control, including natural disasters, government actions, or technical failures of third-party services.
16. Changes to Terms
We may update these terms at any time. Continued use of our services constitutes acceptance of updated terms. Current clients will be notified of significant changes.
17. Contact Information
For questions about these Terms of Service, contact us:
- Email: contact@makeit-lit.com
- Phone: 3107102073
- Address: 522 N Central Ave #333, Phoenix, AZ 85004
By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.